Overview
We are seeking a highly organized and skilled Program Manager to be the dedicated point of contact for a large-scale Data Center customer. This remote position requires a professional with strong project management skills and expertise in UPS and battery technologies. The ideal candidate will be proficient in Microsoft Suite, and Salesforce proficiency would be a plus.
As a Program Manager, you will be responsible for the following tasks:
Serve as the primary program manager for a major Data Center customer.
Responsible for supporting client business reviews to include tactical and strategic initiative review.
Responsible for analyzing client and internal data to present for client feedback.
Oversee and manage all aspects of project management, ensuring timely and successful project delivery.
Utilize expertise in UPS and battery technologies to troubleshoot and resolve issues.
Maintain and update project documentation.
Manage customer relationships and ensure high levels of customer satisfaction.
Bring innovative ideas to keep the company competitive in the industry.
Create, review, and assist with customer quotes.
Perform routine customer follow up on quotes, leads and general communication touch points to maintain account relationships.
Keep accurate & updated sales opportunities, order status updates, and project logs.
Attending company meetings, trade shows, customer outings to represent the company & promote sales efforts.
Education/Experience
Associate degree or bachelor's Degree desired.
3+ years Sales and/or Project Management experience supporting Battery Applications in one or more of the following industries: Data Center, Health Care, or Telecommunication.
Battery Training Certifications or Accreditations a plus.
Base Salary is DOE. This role focuses on the company’s Solution Delivery department. Must have 3+ years of Sales/Project Management experience supporting Battery Applications in one or more of the following industries: Data Center, Health Care, or Telecommunication.
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